Departments & Team Calendar


Hotjar is best thought of as one large team with four departments, each of which is referenced below.

Product & Engineering

Continuously deliver value to customers according to the Hotjar product roadmap while building a reliable and scalable infrastructure that enables growth.


Confluence Space                                                              Manual

Development                                                                        /wiki/spaces/DEV/pages/21364786


Backlog

Backlog (Jira)

Kanban (Jira)

Customer Experience

Drive product and service innovation to create the ultimate self service experience – which creates value, delights users and leads customers to success.

Confluence Spaces                                                                      Manual

Heroes                                                                                            Hero Handbook
Customer Success


Backlog

Hotjar Heroes Kanban (Trello)

Customer Success Kanban (Trello)



Operations

Support Hotjar's internal operations. Our primary customers are our internal team members. Focus areas include but are not limited to Human Resources, Finance, Legal & General Administration.

Confluence Space

Operations


Manuals

Recruitment ManualOperations ManualTeam Manual


Backlog

Kanban (Trello)

Marketing

Create the movement that changes the way the web is built by leading, connecting, and committing to people who share our vision.

Confluence Space

Marketing

Backlog

Kanban (Trello)


Team Calendar

To view the company calendar all you've got to do is search for the operations calendar under "other calendars" in Google calendar. See image below, and check 'Recurring Company Meetings' for a list of all types.