Core Hours & Weekly Structure

Core Hours

Hotjar is a remote, flexible working environment. We do not control nor monitor working hours. Instead, we expect everyone to give their best to make Hotjar succeed – and we trust entirely in each other to do so. We work a 40-hour week (please note that working hours exclude breaks), but outside of core hours, you can plan your time and productivity as you wish (but please coordinate this with your team).

We suggest team members overlap their ‘online availability’ time to maximize team collaboration. Online availability refers to your ‘online’ time on Slack and ‘availability’ for calls with colleagues on Meet/Zoom.

If you are busy with errands, have an appointment, or prefer to take longer breaks during the day, you are free not to be available. Please notify your team if you plan on taking a particularly long break during the day if it differs from your usual approximate schedule, to align expectations.

It is your responsibility to always have a good internet connection and a high-quality headset (it must be a headset) during your ‘online availability’ times.

Time Zone Awareness

Our Hotjarians are spread across more than 45 countries. Scheduling meetings and discussions should consider the availability of team members in different time zones. We suggest teams define specific core hours that overlap across time zones, during which all team members are expected to be available for collaboration and communication.

Weekly Structure

To better align our focus/meeting/planning hours across all teams and maximize opportunities for communication, we have set out rough guidelines to structure our working week. These guidelines are not set in stone but will help us schedule calls and collaborate better. All team members are free to set out their work week, keeping in mind the guidelines set out below:

Mondays	Call heavy days! We have our planning meetings, 1-1s, sync calls, etc., on Monday. People will likely be in meetings for most of the day, so they might be a bit slower when responding to messages.

Mondays	Call heavy days! We have our planning meetings, 1-1s, sync calls, etc., on Monday. People will likely be in meetings for most of the day, so they might be a bit slower when responding to messages.
Tuesdays	Focus days! Tuesdays are generally the most productive working days of the week. A focus day on Tuesday allows each team member to focus more on their sprints. We try to avoid having regularly scheduled meetings on Tuesdays unless they are project-centric. This doesn't mean that communication or cross-team collaboration is off the table - we can't work without speaking to each other, nor do we want to encourage this! Other team members are less likely to be tied up in meetings on Tuesdays.
Wednesdays	No meeting Wednesdays! We never have scheduled calls on Wednesdays unless it is an emergency. People will jump on quick calls as necessary to collaborate and still communicate via Slack / Email.
Thursdays + Fridays	All our 'big' meetings are scheduled for these days - weekly demos, monthly meetings, Leadership planning, etc. How call-busy people are will depend on the week we are in during the month.