Internal Hotjar Info
A complete company directory can be found on BambooHR, listing all team members and departments.
You can find a list of all shared email inboxes and groups here.
Hotjar is best thought of as one large team with four departments, each of which is referenced below.
Product & Engineering
Continuously deliver value to customers according to the Hotjar product roadmap while building a reliable and scalable infrastructure that enables growth.
Confluence Space Manual
Development /wiki/spaces/DEV/pages/21364786
Backlog
Customer Experience
Drive product and service innovation to create the ultimate self service experience – which creates value, delights users and leads customers to success.
Confluence Spaces Manual
Heroes Hero Handbook
Customer Success
Backlog
Customer Success Kanban (Trello)
Operations
Support Hotjar's internal operations. Our primary customers are our internal team members. Focus areas include but are not limited to Human Resources, Finance, Legal & General Administration.
Confluence Space
Manuals
Recruitment Manual, Operations Manual, Team Manual
Backlog
Marketing
Create the movement that changes the way the web is built by leading, connecting, and committing to people who share our vision.
Confluence Space
Backlog
Team Calendar
To view the company calendar all you've got to do is search for the operations calendar under "other calendars" in Google calendar. See image below, and check 'Recurring Company Meetings' for a list of all types.