Are you considering applying or have you applied for a role at Hotjar? Here are answers to our most frequently asked questions.
How long does your recruitment process typically take?
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Most roles at Hotjar have some kind of time zone requirement because of the way we work. For instance, all of our software engineering roles are based in European/African timezones because they collaborate so much. Some of our Customer Success and Customer Support roles are within time zones aligned to North and South America because we need to have people consistently available to help customers in those time zones. If you do not currently physically reside in the time zones advertised for a role please do not apply for the role. We won’t be able to consider your application. Each week candidates reach out to us offering to work hours consistent with a different time zone or region but we will not be able to consider you if you are not in the region already or if you have plans to leave that region. We've had team members try this and it has never worked long-term. We've found it to be too taxing to a healthy work-life balance. Sorry, no exceptions, it's us not you.
Please note that while we do allow team members to live and work where they please provided the timezone is aligned with the position requirements, the team member must also be legally eligible to work in the country they chosechoose. At the moment, we are not able to provide mobility support and it is the candidate’s responsibility to have the right to work in the location where they are employed.
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