Are you considering applying or have you applied for a role at Hotjar? Here are answers to our most frequently asked questions.
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Applying for jobs at Hotjar |
I recently applied now the role is closed off already. What happened?
Our approach is to continue interviews with qualified candidates until we have filled the role. If you’re actively in interviews with us but you no longer see the job online, it might be because we’ve had a high volume of applicants and we need a bit of time to get back to everyone before accepting new applications. We value every candidate and their potential contributions, and we strive to provide equal consideration to all applicants throughout the entirety of our assessment process.
It’s been a while and I haven’t heard from you. Why not?
We respond to all candidates to let them know the outcome of their application at each stage in our process. However, we recognize that our email communications may occasionally encounter technical challenges, potentially landing in your Spam or Junk folder (this is particularly true during the video stage, when applicable). If you find yourself waiting beyond the timeframe indicated in a previous email or if you haven't received a confirmation email or update for your application, we kindly ask you to take a moment and check your Spam or Junk folder.
Because it’s a remote job, why does it matter what time zone or region I’m in?
Because of the way we work, most of our roles have a time zone requirement to ensure collaboration and consistent assistance for customers in those regions. We kindly request that if you do not currently reside in the specified time zones for a role, please refrain from applying as we will be unable to consider your application.
We understand that candidates may sometimes express their willingness to work according to a different time zone or region, but it's important to note that we cannot consider such requests.
Can I apply to more than one role at Hotjar?
We're thrilled by your enthusiasm and keen interest in joining Hotjar! If you’d like to apply for multiple job opportunities, we kindly request that you submit separate applications for each position. By customizing your application materials to match the specific requirements of each role, we can more effectively evaluate your qualifications and determine the best fit. Our Talent Acquisition team will thoroughly review each application independently, giving you a fair chance for all relevant positions you apply to.
Can I reapply for a role I’m interested in?
We completely understand that life brings new experiences and opportunities for growth. If you feel that you have acquired additional skills, experience, or qualifications since your last application, you’re welcome to submit a fresh application. We understand that personal and professional growth can occur at different paces for each individual. We typically recommend allowing approximately six months for acquiring additional skills and experiences that could enhance your candidacy for the same or similar positions.
I don’t see any roles that match my interest, can I send a spontaneous application?
While some companies accept unsolicited applications, we've decided to focus on candidates who have applied for specific roles. This ensures that we have an up-to-date application and CV, a clearer understanding of your goals and career interests, and offer candidates timely updates and meaningful interactions. We encourage individuals to monitor our Careers Page for job postings and submit applications when specific positions become available.
Does Hotjar require a specific CV or resumé format?
Hotjar embraces diverse CV formats and we do not have a specific preference. However, to effectively evaluate candidates, we generally find that a chronological CV in PDF version is the most effective format. This includes, but is not limited to, contact details, employment history, role responsibilities, hard skills, measurable impacts, achievements, and more. While cover letters are not mandatory, candidates can submit one with their application if they wish to offer additional insights into their career and profile. We value any supplementary information that provides a deeper understanding of your professional journey.
Defending Against Fake Job Scams Impersonating Hotjar: Tips to Safeguard Your Job Search
The Security and Talent Acquisition teams at Hotjar are aware of a fraudulent job scam that impersonates our company and targets job seekers. To ensure your safety and security, here are some warning signs to watch out for and steps you can take moving forward.
Disclaimer: This section is for information purposes only and is not intended to constitute legal advice. Consult with an attorney or lawyer for any legal issues you may be experiencing.
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| title | CLICK TO EXPAND - Read more about fradulent job scams |
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Verify the Email Source
It’s crucial to validate the legitimacy of the emails you receive during your job search with Hotjar. Always ensure that the initial communications you receive come from a verifiable Hotjar email address. Our legitimate team members will use email addresses that end with our official email domain – @hotjar.com. This simple check can help you distinguish between genuine correspondence from Hotjar and potentially fraudulent messages.
Check the Channel of Communication
Hotjar maintains specific communication channels for official correspondence – these include email from a company email account or via LinkedIn from an employee of the company. Hotjar does not initiating contact with job seekers through text messages, Google Chat and Microsoft Outlook.
If you receive unsolicited job offers or messages via text, or through these platforms claiming to be from Hotjar, exercise caution. It’s advisable to question the authenticity of such communications and verify their source.
Confirm the Job Posting’s Source
When exploring job opportunities, ensure that any job postings shared with you originate from our official careers site: https://www.hotjar.com/careers/. We provide a secure and dedicated platform for posting job vacancies. By verifying the source of job listings and applying only through our official channels, you can significantly reduce the risk of falling victim to fraudulent job postings from unauthorized sources. Eventually, our Talent Acquisition Partners can reach out to you directly via LinkedIn for jobs that are not live (see Channel of Communication above)
Detect Fraudulent Communications by Analyzing Writing Style
Scammers often reveal themselves through unprofessional and poorly formatted emails and documents. Pay attention to the quality and professionalism of the correspondence you receive. Letters of employment, benefits overviews, and other official documents from Hotjar should not only come from a verified communication channel, but also be well-structured, free from grammatical errors, and adhere to our established branding guidelines. If you notice inconsistencies or unprofessionalism, it’s a strong indicator of a potential scam.
Personal Information Protection
Protecting your personal information is paramount. Hotjar will never request full personal information details, such as your Social Security number, via email. Upon hire, you will go through our ATS (GreenHouse) and HRIS (Bamboo) to input such information. Be cautious if you receive such requests and always exercise discretion when sharing sensitive information. If you’re unsure about the authenticity of a request, verify the request’s legitimacy through official Hotjar channels and report it if you suspect fraudulent activity.
Equipment Purchases/Money and Cryptocurrency Requests
Before or after being hired by Hotjar, you will never be asked to send funds for equipment purchases or any other reason. This is an uncommon and suspicious request to come from any company. If you encounter such a request, you must exercise extreme caution and refrain from complying. Verify the request’s legitimacy through official company channels and report it if you suspect fraudulent activity.
Next Steps and Additional Resources
If you are unsure if you have been contacted or have received any communication from an imposter/scammer, please email recruitment@hotjar.com for support.
If you have been contacted or have received any communication from an imposter/scammer, please be sure to block communications from the sender, report to local authorities, and report incidents directly to the platform on which it was received.
You can find LinkedIn and/or Google’s scam forms here: LinkedIn Help, Google Support
If you think you’ve already been subject to a fake job scam impersonating Hotjar, there are several ways to protect yourself, and you should ensure that the proper authorities are aware. Here is a link to a helpful article by Indeed on the topic: 17 Common Job Scams and How To Protect Yourself
To learn more about online employment scams, visit:
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| Info |
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Defending Against Fake Job Scams Impersonating Hotjar: Tips to Safeguard Your Job SearchThe Security and Talent Acquisition teams at Hotjar are aware of a fraudulent job scam that impersonates our company and targets job seekers. To ensure your safety and security, here are some warning signs to watch out for and steps you can take moving forward. Disclaimer: This section is for information purposes only and is not intended to constitute legal advice. Consult with an attorney or lawyer for any legal issues you may be experiencing. |
Verify the Email Source
It’s crucial to validate the legitimacy of the emails you receive during your job search with Hotjar. Always ensure that the initial communications you receive come from a verifiable Hotjar email address. Our legitimate team members will use email addresses that end with our official email domain – @hotjar.com. This simple check can help you distinguish between genuine correspondence from Hotjar and potentially fraudulent messages.
Check the Channel of Communication
Hotjar maintains specific communication channels for official correspondence – these include email from a company email account or via LinkedIn from an employee of the company. Hotjar does not initiating contact with job seekers through text messages, Google Chat and Microsoft Outlook.
If you receive unsolicited job offers or messages via text, or through these platforms claiming to be from Hotjar, exercise caution. It’s advisable to question the authenticity of such communications and verify their source.
Confirm the Job Posting’s Source
When exploring job opportunities, ensure that any job postings shared with you originate from our official careers site: https://www.hotjar.com/careers/. We provide a secure and dedicated platform for posting job vacancies. By verifying the source of job listings and applying only through our official channels, you can significantly reduce the risk of falling victim to fraudulent job postings from unauthorized sources. Eventually, our Talent Acquisition Partners can reach out to you directly via LinkedIn for jobs that are not live (see Channel of Communication above)
Detect Fraudulent Communications by Analyzing Writing Style
Scammers often reveal themselves through unprofessional and poorly formatted emails and documents. Pay attention to the quality and professionalism of the correspondence you receive. Letters of employment, benefits overviews, and other official documents from Hotjar should not only come from a verified communication channel, but also be well-structured, free from grammatical errors, and adhere to our established branding guidelines. If you notice inconsistencies or unprofessionalism, it’s a strong indicator of a potential scam.
Personal Information Protection
Protecting your personal information is paramount. Hotjar will never request full personal information details, such as your Social Security number, via email. Upon hire, you will go through our ATS (GreenHouse) and HRIS (Bamboo) to input such information. Be cautious if you receive such requests and always exercise discretion when sharing sensitive information. If you’re unsure about the authenticity of a request, verify the request’s legitimacy through official Hotjar channels and report it if you suspect fraudulent activity.
Equipment Purchases/Money and Cryptocurrency Requests
Before or after being hired by Hotjar, you will never be asked to send funds for equipment purchases or any other reason. This is an uncommon and suspicious request to come from any company. If you encounter such a request, you must exercise extreme caution and refrain from complying. Verify the request’s legitimacy through official company channels and report it if you suspect fraudulent activity.
Next Steps and Additional Resources
If you are unsure if you have been contacted or have received any communication from an imposter/scammer, please email recruitment@hotjar.com for support.
If you have been contacted or have received any communication from an imposter/scammer, please be sure to block communications from the sender, report to local authorities, and report incidents directly to the platform on which it was received.
You can find LinkedIn and/or Google’s scam forms here: LinkedIn Help, Google Support
If you think you’ve already been subject to a fake job scam impersonating Hotjar, there are several ways to protect yourself, and you should ensure that the proper authorities are aware. Here is a link to a helpful article by Indeed on the topic: 17 Common Job Scams and How To Protect Yourself
To learn more about online employment scams, visit:
By diligently following these guidelines and remaining vigilant throughout your job search, you can safeguard yourself against potential scams and fraudulent activities while pursuing opportunities with Contentsquare. Your security and peace of mind are our top priorities, and we encourage you to reach out to our official channels if you have any doubts or concerns during your application process.
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Applying for jobs at Hotjar |
...
I recently applied now the role is closed off already. What happened?
Our approach is to continue interviews with qualified candidates until we have filled the role. If you’re actively in interviews with us but you no longer see the job online, it might be because we’ve had a high volume of applicants and we need a bit of time to get back to everyone before accepting new applications. We value every candidate and their potential contributions, and we strive to provide equal consideration to all applicants throughout the entirety of our assessment process.
...
It’s been a while and I haven’t heard from you. Why not?
We respond to all candidates to let them know the outcome of their application at each stage in our process. However, we recognize that our email communications may occasionally encounter technical challenges, potentially landing in your Spam or Junk folder (this is particularly true during the video stage, when applicable). If you find yourself waiting beyond the timeframe indicated in a previous email or if you haven't received a confirmation email or update for your application, we kindly ask you to take a moment and check your Spam or Junk folder.
...
Because it’s a remote job, why does it matter what time zone or region I’m in?
Because of the way we work, most of our roles have a time zone requirement to ensure collaboration and consistent assistance for customers in those regions. We kindly request that if you do not currently reside in the specified time zones for a role, please refrain from applying as we will be unable to consider your application.
We understand that candidates may sometimes express their willingness to work according to a different time zone or region, but it's important to note that we cannot consider such requests.
...
Can I apply to more than one role at Hotjar?
We're thrilled by your enthusiasm and keen interest in joining Hotjar! If you’d like to apply for multiple job opportunities, we kindly request that you submit separate applications for each position. By customizing your application materials to match the specific requirements of each role, we can more effectively evaluate your qualifications and determine the best fit. Our Talent Acquisition team will thoroughly review each application independently, giving you a fair chance for all relevant positions you apply to.
...
Can I reapply for a role I’m interested in?
We completely understand that life brings new experiences and opportunities for growth. If you feel that you have acquired additional skills, experience, or qualifications since your last application, you’re welcome to submit a fresh application. We understand that personal and professional growth can occur at different paces for each individual. We typically recommend allowing approximately six months for acquiring additional skills and experiences that could enhance your candidacy for the same or similar positions.
...
I don’t see any roles that match my interest, can I send a spontaneous application?
While some companies accept unsolicited applications, we've decided to focus on candidates who have applied for specific roles. This ensures that we have an up-to-date application and CV, a clearer understanding of your goals and career interests, and offer candidates timely updates and meaningful interactions. We encourage individuals to monitor our Careers Page for job postings and submit applications when specific positions become available.
...
Does Hotjar require a specific CV or resumé format?
Hotjar embraces diverse CV formats and we do not have a specific preference. However, to effectively evaluate candidates, we generally find that a chronological CV in PDF version is the most effective format. This includes, but is not limited to, contact details, employment history, role responsibilities, hard skills, measurable impacts, achievements, and more. While cover letters are not mandatory, candidates can submit one with their application if they wish to offer additional insights into their career and profile. We value any supplementary information that provides a deeper understanding of your professional journey.
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Hotjar’s Recruitment process |
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How long does your recruitment process typically take?
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For our Software Engineer, Frontend and Software, and Backend roles of any level, the process is:
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What is the Intro call and what does it involve?
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Employment and Contracts |
How does Hotjar employ people?
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Life at Hotjar |
If I join Hotjar will I be required to travel?
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For our backend services, Python serves as the primary programming language. We rely on Javascript, Typescript, and primarily React for our frontend development. PostgreSQL is our main database of choice. To ensure scalability and efficiency, we leverage Kubernetes running on AWS as our infrastructure.
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