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For security purposes, only the following operating systems are approved for use on Hotjar purchased laptops. Other operating systems, versions or a virtualization of a laptop operating system used to access Hotjar systems or services is not permitted, even when used as a "dumb terminal" with a remote connection to an approved OS.
Windows 10/11 Professional
Mac OS
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Malware (computer viruses, spyware and other forms of malicious code exploit) and vulnerabilities in software programs can cause loss and damage to information, software, and IT equipment. Hotjar requires the use of anti-Malware software on every computer. Our current standard per operating system is:
Windows 10/11 Professional - Windows Defender Security Center. You shouldn't have to do much other than make sure it's running and up to date.
Mac OS - Avast Free Mac Security. Make sure you untick all the boxes for the extra software and browser plugins so you don't install extra things. You shouldn't have to do much other than make sure it's running and up to date after that.
Linux -Download and install ClamTK, a GUI for ClamAV. There are pre-packaged versions for several distros. Make sure you setup "Update Assistant" for automatic updates. Then go into "Scheduler" and set up daily scans for a time when the computer is on, maybe consider lunch time. The interface is a bit clunky, and you might have to double-click sections to open them. You should go into "History" and make sure your scans are up-to-date and threat free.
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To ensure the privacy of the data being stored on your local machine, we require that all hard drives are fully encrypted. Below are links for doing this within each operating system:
Windows 10/11 Professional - https://support.microsoft.com/en-us/help/4028713/windows-turn-on-device-encryption
Linux - https://www.eff.org/deeplinks/2012/11/privacy-ubuntu-1210-full-disk-encryption
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Hotjar requires that your computer is regularly maintained with the latest security patches. Below are links for doing this within each operating system:
Windows 10/11 Professional - https://support.microsoft.com/en-us/help/17154/windows-10-keep-your-pc-up-to-date
Linux - https://help.ubuntu.com/community/AutomaticSecurityUpdates
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