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InfoInternal Hotjar InfoHotjar is best thought of as one large team with four departments, each referenced below.

A complete company directory can be found on BambooHR, listing all team members and departments. You can find a list of all shared email inboxes and groups here.

Hotjar is best thought of as one large team with four departments, each of which is referenced below.

Product & Engineering

Continuously They aim to continuously deliver customer value to customers according to the Hotjar product roadmap while building a reliable and scalable infrastructure that enables growth.


Confluence Space                                                              ManualDevelopmentSpaces:                                                                        /wiki/spaces/DEV/pages/21364786Backlog

Backlog (Jira)

Kanban (Jira)

Customer Experience

Drive

Sales & Customer Experience

They aim to drive product and service innovation to create the ultimate self-service experience – which creates makes value, delights users, and leads customers to success.

Confluence Spaces  Spaces:                                                                      ManualHeroes    

                                              Hero Handbook
Customer Success
Backlog

Hotjar Heroes Kanban (Trello)

Customer Success Kanban (Trello)

Operations

Support

Operations

They aim to support Hotjar's internal operations. Our primary customers are our internal team members. Focus areas include but are not limited to Human ResourcesPeople & Culture, Finance, Legal & General Administration.

Confluence SpaceSpaces:

Manuals

Recruitment ManualOperations ManualTeam Manual

BacklogKanban (Trello

Marketing

Create the movement that changes the way the web is built by leading, connecting, and committing They aim to create a movement that leads, connects, and commits to people who share our vision and promote Hotjar as a brand.

Confluence Space

Backlog

Kanban (Trello)

Team Calendar

To view the company calendar all you've got to do is search for the operations calendar under "other calendars" in Google calendar. See image below, and check 'Recurring Company Meetings' for a list of all types.

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